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Publications

Bridging the Gap Between eCommerce and Real-World Experience | CXBuzz Expert Panel

Published in CX Buzz

November 2021

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CXBuzz Interview With Luís Melo, Senior Manager, Solutions Architect EMEA at Zendesk

Published in CX Buzz

June 2021

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The Experience Management Tech Market is Abuzz, But Think Beyond Tech for ROI

Published in Practical CX Blog

March 2021

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Power up: Expert Tips to Supercharge Your CX in 2021

Published in The Future of Customer Engagement and Experience

December 2020

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The 2 technologies all great CX businesses use

Published in CXpert

November 2020

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Fine-Tuning Your Service Cloud Configuration Settings

Published in Oracle CX Blog

June 2018