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Nov 9 16

by Luís Melo

Seasoned consultant, team leader and senior manager, with 15 years experience.

Specialised in design, alignment, enablement, implementation and integration of technology.

  1. Stakeholder Management (customers, partners, suppliers)
  2. People Management (hire, skill-up, develop)
  3. Business Management (strategy, operations, planning)
  4. Delivery Management (solution, quality, deployment)
Certified Customer Experience Professional (CCXP).
Accredited Customer Experience Specialist (ACXS).
Certified Agile Project Manager (AgilePM)
Author of doctorcx.org